Preguntas Frecuentes

You can book in several ways: through our website by selecting your destination and dates, calling us at +1 (786) 447-7793 or toll-free at +1 (800) 967-2858, or messaging us on WhatsApp. Our team will guide you through the process and answer any questions.

We recommend booking at least 30-60 days in advance for better prices and availability. For high season (December-January, Easter, and summer), book 3-6 months ahead. For high-demand destinations like the Maldives, 8-12 months.

We accept all major credit and debit cards (Visa, Mastercard, American Express), bank transfers, and PayPal. We also offer interest-free financing for 3, 6, and 12 months with participating cards.

Yes, we offer flexible payment plans. You can reserve your trip with a 30% deposit and pay the rest in installments up to 15 days before departure. We also work with bank financing from 3 to 12 months with no interest.

The best time is December to April (dry season). June to November is hurricane season, but prices are lower and the real risk is lower than it seems. Destinations like Aruba and Curacao are outside the hurricane belt and safe year-round.

It depends on your preferences. For absolute luxury: Maldives or Bora Bora. For European romance: Santorini or the Amalfi Coast. For paradise beaches: Punta Cana or Aruba. For adventure and beach: Thailand or Bali. Our experts can recommend the perfect destination for your style.

For families we recommend: Cancun/Riviera Maya (theme parks like Xcaret), Punta Cana (resorts with kids clubs), Orlando (Disney and parks), Costa Rica (adventure and nature), or Hawaii (beaches and volcanoes). All offer activities for all ages.

Our cancellation policy varies by package and destination. In general: free cancellation up to 30 days before the trip (100% refund), 15-29 days before (50% refund), less than 15 days (no refund). We recommend travel insurance for extra protection.

Yes, you can request date changes up to 21 days before the trip, subject to availability and possible fare differences. Changes have a $50 administrative fee per person. Within 21 days, changes are handled case by case.

If your flight has issues caused by the airline, we help you reschedule at no extra cost. We recommend our travel insurance which covers interruptions, delays, and extra expenses.

Requirements vary by nationality and destination. In general you'll need: a valid passport (at least 6 months validity), visa if required, proof of required vaccines, and flight tickets. We'll send you a personalized list once your booking is confirmed.

Most Latin American and European countries do not require a visa for tourist stays of up to 90 days in destinations like Mexico, Dominican Republic, Jamaica, or Aruba. For other nationalities, we check the specific requirements when you book.

It depends on the destination. For the Caribbean, vaccines are generally not mandatory. For Asia and some South American countries, yellow fever may be required. We'll provide detailed information for your destination and recommend checking with your doctor in advance.

Our All Inclusive packages typically include: round-trip flights, accommodation, all meals and drinks (including alcohol), hotel recreational activities, nightly entertainment, resort staff gratuities, and airport-hotel transfers. Excursions outside the hotel are extra.

Absolutely! We can tailor any package to your needs: change hotels, add nights, include specific excursions, upgrade rooms, or add special services for occasions like honeymoons or birthdays. Contact us for a personalized quote.

All prices on our website are per person in double occupancy, unless otherwise stated. For solo travelers, triple rooms, or families, prices may vary. The exact price is calculated when you select travelers and room type.

Yes, we work with top insurers offering comprehensive coverage: medical expenses, trip cancellation, lost luggage, delays, and emergency evacuation. Highly recommended for international trips. We can quote it with your package.

Yes, we offer 24/7 assistance throughout your trip. You'll have a direct emergency number for any issue. We also work with local representatives in major destinations who can help in person if needed.

Yes, all our packages include arrival and departure transfers between the airport and hotel. If you travel with us only for flights, you can book transfers separately. We also offer private luxury transfers for an additional fee.

We specialize in group travel: destination weddings, corporate conventions, friend groups, quinceanera trips. For groups of 10+ we offer preferential rates and a dedicated coordinator. Contact us for a personalized proposal.